The Importance of Punctuality in the Job Process

We’ve all either experienced this dreaded scenario or know someone who has: a utility provider says they will be at your home between a certain window of time and either arrives at the last possible minute, late, or not at all. The anxiety and frustration you or the person you know felt is not only unfortunate but avoidable.

The Reasoning

Punctuality is supremely important in all aspects of life, especially the job process. Once you decide to work with a recruiter or submit your resume directly to a job posting, being accessible, responsible and timely is of supreme importance. This is because from the first time a client receives your name for consideration, an opinion is starting to form, subconscious or not.

As a job candidate, you want to do everything in your power to give yourself the best shot possible at what could be a great job opportunity, which in turn will elevate other aspects of your life, such as work-life balance, commute, salary, etc.

The competition is always high in the job market for qualified candidates and you don’t want a time management issue to be the reason someone else beats you to an offer.

Helpful Tips

If you have a phone interview scheduled for 10:00am, be completely prepared with your resume and other pertinent materials and waiting with your phone at least 10 minutes prior. This will give you a chance to mentally prepare, calm your nerves and be ready for the phone to ring at 9:57 in case the interviewer is a few minutes early.

When you are going to an in-person interview, plan to arrive at the location a half hour early. Don’t enter the office until 5-10 minutes before your interview, but arriving at the location will ensure you are in the area in enough time to take into account any weather issues, transit delays, traffic volume, missed exits, etc. If the office is in a suburban location, waiting in your car will allow you to compose yourself and go over your materials. If the office is in an urban setting, sit in a nearby coffee shop. This approach will also help you get a sense of the local area that you are considering spending a large chunk of your daily time!

After the interview, either phone or in-person, sending a timely thank you note will leave a nice impression. More guidance on thank you notes can be found here.

Taking the same approach of subsequent interviews will solidify you as a punctual and responsible candidate who would be an asset to their company not only for your skill set and experience but for your personal qualities.

Throughout the duration of the process, whether you are working with a recruiter or a company directly, being in close contact if and when last minute issues arise or you have to withdraw from the process for any reason, will only leave a favorable impression of your memory. You want to avoid a recruiter and or client being blindsided by a decision or problem that could have been communicated sooner.

Happy job hunting!

Position Profile: Executive Assistant

Basic Scope of an Executive Assistant’s Duties:

  • Serve as gatekeeper to executive with both people and information
  • Manage communication and correspondence with a highs sense of confidentiality
  • Timely alert executive with relevant news, updates and messages
  • Manage complex calendar, meetings and itineraries
  • Serve as host to visitors of the office
  • Manage transportation and trip details as well as updates and changes
  • Manage finances by drafting expense report and other necessary financial reporting
  • Think ahead and present suggestions and tips to executive to ensure seamless flow of daily tasks

What are the usual requirements of an Executive Assistant?

  • Bachelor’s degree, dependent on the organization
  • Strong written and verbal skills
  • Strong organization and resourcefulness
  • Ability to think on your feet and be a problem solver with minimum instruction
  • Sense of decorum and confidentiality
  • Strong ability to multi-task and be proactive
  • Software and other technical skills will vary depending on the organization but often include Microsoft Word, Excel, PowerPoint, Outlook
  • Flexibility to work after hours and be reachable when necessary

How does an Executive Assistant differ from an Administrative Assistant?
An Executive Assistant has an enhanced role and directly supports an executive of the company as the first point of contact for the executive’s office. The scope of duties is often more complex and rigorous and focused on one executive, as opposed to an Administrative Assistant supporting more than one person. The Executive Assistant is also privy to a larger scope of sensitive and confidential information about the organization and executive and will need to exhibit a high degree of decorum and professionalism at all times. Depending on the organization, an Executive Assistant may mentor and or supervise Administrative Assistants within the same department as the executive.

What education is usually required or most beneficial?
This all depends on the organization itself and the type of industry but generally speaking, a Bachelor’s Degree is usually preferred or required. If the job description notes that a degree is required, there is typically no room for negotiation. In terms of specific areas of study, all education can be relevant and useful if presented the correct way. If a candidate has a Bachelor’s degree in Accounting and applies for an Executive Assistant role at an accounting firm, that will be of interest to the employer. If a candidate is a recent graduate with a Bachelor’s in English and conveys strong writing ability and communication skills in the interview, that is relevant and helpful.

What is a typical salary range?
Salary can vary greatly depending on the organization and industry. For example, a nonprofit will pay a lot less than a law firm or financial sector organization. What a candidate should keep in mind when considering salary is how the overall quality of life will be in the position relative to the salary, such as benefits, commute, etc.

What will give me an edge when interviewing for an Executive Assistant role?
Prior Executive Assistant experience is always helpful and a plus, but the necessary qualities and characteristics of the position must be conveyed in the interview. Supplying these through exact examples of past experiences and work product is the goal. With such a key position as this, oftentimes personality, presentation and demeanor are as important as technical skills. If the executive doesn’t feel he or she can trust you with sensitive information, you will not be offered the role.

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