The Phone Interview

After applying to multiple positions and attending networking events, your efforts are finally paying off: you’ve been asked for a phone interview! While this is an exciting first step in the hiring process, it can also be fraught with risks.

Don’t fall into the following traps:

Too Casual

This means in both speech and demeanor. Since you are on the phone likely in a comforting environment to you, it is easy to slip into old habits of casual language as if you were speaking with an old friend or even a longtime coworker. Just because you are not being evaluated in person doesn’t mean the interviewer isn’t picking up on your social cues. Perhaps they are picking up even more so since they only have your voice and language on which to base an opinion.

Make sure you dress professionally as it subconsciously will make you speak and present yourself in a more commanding way. If you feel like you are dressed for a professional environment, you will speak as if you were in one!

Have good posture and use facial expressions as if the interviewer was sitting across from you. It may feel funny at first, but the inflections in your voice will be come through the phone and will make you seem more engaging.

Not Using Your Resources

Since you are not in person, you can have your research and resume laid out in front of you for reference. Don’t forget to glance at your resume to jog your memory of work experiences and sills you can use in conversation. If you have research on the company printed out, bring company news, historical company facts, etc., into the conversation so the interviewer gets the feeling that you are interested in their job, not just any job.

Unprofessional Environment

If you are taking the phone interview at home and have noisy pets, make accommodations for them before the phone rings. Perhaps bring a dog to another floor of the house or make sure the cat has enough food and water prepared.

Don’t have the tv on in the background and limit the possibility of background noise as much as you can. For example, don’t sit next to an outside window in case the neighbor’s landscaper decides to show up.

If you are taking the phone interview at your current office and have ducked into a conference room, make sure it is either formally reserved or the door is shut/ locked so you don’t have fellow employees entering the room. That would not only be uncomfortable for you but for them, as well!

No Follow Up

Even though the prospective company did not host you in person, the interviewer still devoted time out of their day to get to know you, your experience and skills, and decide if you could be a good fit for them. Sending a thank you message is important as it recognizes this time investment and their consideration of you for their company.

If you devote ample preparation time and avoid these pitfalls, you will likely see yourself preparing for the next step in the hiring process: the in person interview!

The Importance of Punctuality in the Job Process

We’ve all either experienced this dreaded scenario or know someone who has: a utility provider says they will be at your home between a certain window of time and either arrives at the last possible minute, late, or not at all. The anxiety and frustration you or the person you know felt is not only unfortunate but avoidable.

The Reasoning

Punctuality is supremely important in all aspects of life, especially the job process. Once you decide to work with a recruiter or submit your resume directly to a job posting, being accessible, responsible and timely is of supreme importance. This is because from the first time a client receives your name for consideration, an opinion is starting to form, subconscious or not.

As a job candidate, you want to do everything in your power to give yourself the best shot possible at what could be a great job opportunity, which in turn will elevate other aspects of your life, such as work-life balance, commute, salary, etc.

The competition is always high in the job market for qualified candidates and you don’t want a time management issue to be the reason someone else beats you to an offer.

Helpful Tips

If you have a phone interview scheduled for 10:00am, be completely prepared with your resume and other pertinent materials and waiting with your phone at least 10 minutes prior. This will give you a chance to mentally prepare, calm your nerves and be ready for the phone to ring at 9:57 in case the interviewer is a few minutes early.

When you are going to an in-person interview, plan to arrive at the location a half hour early. Don’t enter the office until 5-10 minutes before your interview, but arriving at the location will ensure you are in the area in enough time to take into account any weather issues, transit delays, traffic volume, missed exits, etc. If the office is in a suburban location, waiting in your car will allow you to compose yourself and go over your materials. If the office is in an urban setting, sit in a nearby coffee shop. This approach will also help you get a sense of the local area that you are considering spending a large chunk of your daily time!

After the interview, either phone or in-person, sending a timely thank you note will leave a nice impression. More guidance on thank you notes can be found here.

Taking the same approach of subsequent interviews will solidify you as a punctual and responsible candidate who would be an asset to their company not only for your skill set and experience but for your personal qualities.

Throughout the duration of the process, whether you are working with a recruiter or a company directly, being in close contact if and when last minute issues arise or you have to withdraw from the process for any reason, will only leave a favorable impression of your memory. You want to avoid a recruiter and or client being blindsided by a decision or problem that could have been communicated sooner.

Happy job hunting!